Curriculum reports for Hospitality and Service Management

ServSafe alcohol item review workshop

Sackler, Warren (National Restaurant Association Solutions, LLV, 2008)

The goal of any test item is to separate individuals who have complete understanding of the concept being tested from those who do not. The most commonly used type of item in licensure and certification testing is the ...
Tablet PC menu for Henry's

Whitlock, Carol (2002)

The digital touch screen menu was created by Carol Whitlock and her student, Yakov Belousov. The screens have been formatted for a vertical screen such as would be found in a menu or tablet PC. We experimented with the ...
Designing new questions and content for the 'Responsible Alcohol Service' test

Sackler, Warren (2004)

"As a member of the Responsible Alcohol Service Advisory Committee for the National Restaurant Association Educational Foundation (NRAEF), I participated in the new design for the text and national test, Responsible Alcohol ...
Scholar submission "Enterprise Learning": an interactive teaching and learning model that combines classroom theory, case study analysis, and industry environment reality for students of hotel operations

Crumb, David (2004)

The above model has been applied initially to the Hotel Operations class in the School of Hospitality and Service Management. Students spend time in the classroom learning the theory and procedure of running a 300 room ...