Ereview
Abstract
Outsourcing has become a standard practice across every
industry sector. Companies are outsourcing business functions
like human resources, customer service, logistics, and
administration, including document processing. This month we
look at outsourcing trends in printing and document processing.
What is the current balance between the “make” and “buy”
decisions for corporate document production services? The RIT
Printing Industry Center monograph Is Corporate Insourcing of
Print on the Rise? (PICRM 2004-09), by Patricia Sorce and Brett
Daly, is a preliminary study that assesses the strategic drivers
that influence the decision of whether to outsource printing and
document processing within a firm.
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